Public Folder HelpDesk for Outlook download

Helpdesk tickets in Outlook Collaborate. Create e-mail or ticket from web.

"Helpdesk tickets in Outlook Collaborate. E-mail or web."
dovnload.co.uk Editor: Outlook HelpDesk ticket from the ticket to create cooperation. Create e-mail or Webform at the ticket. Problems using attached files and rich text to explain. Sort tickets. Learn Outlook contacts or GAL. Open tickets are stored in Outlook and Access or SQL database. Closed tickets are retained but only searchable database and re-created in Outlook if needed. Mail conversations can be monitored. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge Base. Depending MS Excel Report Generator to share with you and create custom reports-workers as well as export reports to MS Excel provides. Databases or tables custom reports are welcome additions to any building permit. PDA-integration. For support questions online open Webform.
Outlook form can be customized by the administrator. VB 6 and. To get the html source code if further customizations are needed.
It is also suitable for both in-house and external helpdesks. In addition, monitoring can be used for other types of issues.
Free 30-day trial! Organization price (690 U.S. $ including 1 year support) - to limit the number of users.
Extensive documentation: many video demonstrations and downloadable manual and slideshow online.
Outlook 2000-2003, Vista, IE7, and compatible with Office 2007.
the following language versions: English, Czech, Danish, Finnish, French, Ger support this software. Public Folder Panel can free download Outlook 9.2.5007 now.